Now in beta with Wellington cafes
Your customers say ‘it was lovely’. Here's what they actually think.
BetterBite™ gives your diners a private way to tell you the small stuff they'd never say at the counter. You get it later, anonymously, summed up in two minutes a week.
Diners scan the table
A small QR card sits on each table. Scan, a few quick questions, done in about a minute. No app, nothing to download.
We hold it for a bit
Each comment reaches you at a random time hours later, so you can't tie it back to table 4. That's why people are honest.
You get the short versionComing in the beta
AI sorts everything into a handful of themes. Two minutes a week and you know exactly what to fix.
The feedback your regulars are too polite to give you.
Small things like a cold flat white or a long wait for toast rarely get mentioned. They just quietly decide whether people come back. BetterBite™ helps you hear them first.
Private, and properly anonymous
You see what diners said, never who said it or which table they sat at. Nobody feels watched while they write, so you get the real answer instead of 'lovely, thanks'.
An optional thank-you
Offer a small treat for next visit, like a free pastry. Diners show their phone at the counter and staff pop in your 4 digit PIN. No staff logins, no POS setup, and it brings people back.
Themes, not a pile of commentsComing in the beta
Cold eggs, slow Saturday coffee, music too loud. BetterBite™ groups it all into clear themes with counts, so you can spot what's growing and what's sorted.
You said, we didComing in the beta
Fixed something? Mark the theme as done and the diners who raised it get a text saying so. You never see their numbers. They just see you listened.
Low effort. Genuinely.
- Print the QR cards, pop them on tables. That's setup.
- No POS integration and nothing new for staff to learn.
- Never gets in the way of ordering or paying. Feedback is always optional.
- Your data stays yours. Ask and we'll send you all of it.
Free for our first Wellington cafes.
We're looking for a handful of independent cafes to try BetterBite™ and help us shape it. No contract, no card, no catch. We'll even drop off the table cards.
Put your hand up